Case Study: Elysian Hotel

Elysian Hotel, now The Waldorf Astoria Chicago, is a 188-suite hotel redefining the concept of modern luxury. The hotel features a two-Michelin-star restaurant, a sophisticated European bistro, and a 14,000 square foot spa and health club. It is a popular spot among celebrities and high-level corporate executives.

Brief:

Elysian Hotel was in need of marketing assistance to increase occupancy during the late summer and early fall months when travel in the city slows down. Competition can be fierce among high-end hotels such as The Four Seasons, The Drake, and The Ritz-Carlton for luxury-minded guests. Our mission was to drive qualified leads to the reservation desk.

Insight:

We were competing for sophisticated business travelers and leisure travel jet-setters from locations such as New York and Miami. Based on the profile of this guest, we knew that technology played a very important role day in and day out. We decided to leverage this fact to our advantage.

Solution:

We developed a completely digital campaign that included geographically, demographically, and behaviorally-targeted ad placements on iPads, iPhones, and Blackberry Devices, a high-end mix of technology, business, and fashion websites, and a destination search campaign on TripAdvisor.com. As part of this campaign, Olander Group was also selected to run one of the first advertising campaigns on Twitter as it was accepted into its beta partner program.

Result:

At the three month mark of the campaign we had driven 53,849 leads to The Elysian's reservation page. Based on the cost of the campaign, this resulted in a phenomenal metric of less than 93₵ per lead. In addition to the direct leads generated, we acquired 3,614 'Followers' on Twitter as well as 1,059 'Fans' on Facebook. With this built-in receptive network, The Elysian can promote new events, specials, and announcements for free on an ongoing basis well into the future.


...And We Quote...

"I had the pleasure of working with Olander Group on several projects. It was always a pleasant experience. They were dedicated to doing things right and always delivered above and beyond. True professionals."

- Derek Bonney, Managing Director – Manifest Digital